Losing Our Humanity: Identifying and Combatting Deficits of Empathy in Ourselves


9:00 am-12:15 pm
3.0 CEUs

  • LSW/LISW/SWA (RSX069601)
  • LPC/LPCC (RCX031303)
  • Nurses ​(via reciprocity with CSWMFT board)
  • LNHA (BELTSS #: 38008-SS-21)

There is no greater link between human beings than our ability to connect to each other's humanity. The most prevalent and substantiated way to accomplish this is through the sending and receiving of therapeutic empathy. The helping profession is difficult and often time ambiguous in nature. Our ability to connect with others can be jeopardized if we are not feeling empathy and also if we are unable to convey this all too necessary trait. This program will discuss empathy, how to define and measure it, and what we can do when we notice deficits in empathy in both ourselves and others.  


  • ​Discuss the current definitions and conceptualizations of empathy in the helping profession fields of today
  • How to identify deficits of empathy in ourselves and in others
  • ​Discuss and implement strategies for alleviating these perceived deficits


About the speaker: Staci Hayes, Ph.D., LPCC

Staci received her Ph.D. in Counseling Education and Supervision in 2019 from Kent State University where she taught classes in both Counseling and Human Development and Family Studies. She was honored with being awarded the Outstanding Adjunct Faculty Award from the Education Health and Human Services Department in 2019. As a counselor educator, she has a continued commitment to challenge students and create enthusiasm and joy for the profession she is passionate about. Dr. Hayes has a personal goal to seek training opportunities and mentorship that diversifies her ability to incorporate an understanding of how social, economic, and political inequities directly impact students and their ability to integrate and experience learning. It is her hope that counseling students gain the confidence to bring who they are as people to who they are going to be as professionals. Dr. Hayes is a licensed counselor and enjoys challenge and variety in her clinical work. Her clinical experience includes working with children, adolescents, families, careers, college students, severe and persistent mental illness and forensic populations. She has also worked across 4 school districts as a school-based consultant. Dr. Hayes is an active member of local and national counseling organizations. As a member of ACA, she enjoys ACES and is on the Awards and Emerging Leaders committees for AHC. Her research interests include accurately identifying and measuring the concepts of cognitive complexity and empathy. Dr. Hayes seeks to investigate these concepts and provide actionable and practical applications for counseling, counselor education, supervision, supervision, curriculum, programming and gatekeeping. Dr. Hayes loves playing outside with her children and dogs. She also enjoys kayaking, watching movies and visiting new places with her husband.​​​