Burnout, Compassion Fatigue & Resiliency Building

9:00 AM - 12:15 PM
CEUs: $50.00
No CEUs: $25.00
3.0 CEUs available for:

  • LSW/LISW/SWA (CSWMFT #: RSX069601)

  • LPC/LPCC (CSWMFT #: RCX031303)

  • Nurses ​(via reciprocity with the CSWMFT board)



This course is designed to build resiliency, primarily at the individual level. This will be done by providing a foundational knowledge on workplace burnout and compassion fatigue; assessment of the effects of working with those who have experienced traumatic stress with the *ProQOL; and information on how-to use of the 5 Pillars of Resiliency to build individual resilience that encourages professional growth of the individual and promotes agency retention.


  • Learn the definition and causes of workplace burnout.
  • Review concepts related to types of trauma (acute, chronic, complex, vicarious) from a trauma-informed lens.
  • Learn the definition, causes, and impacts of compassion fatigue.
  • Gain an understanding of the definition of resilience, including the 5 Pillars of Resilience, and how they relate to resiliency building for those working with ongoing trauma exposure.
  • Prior to training day, participants will have access to the interactive learning tool (ProQOL) to identify their own compassion fatigue impact. 
  • Learn strategies to build resiliency, including how-to complete a MAP: Mindfulness Action Plan.

About the Speaker:  Evelyn Williams Ph.D, MEd, CA

Dr. Williams started her advocacy work in 2001, hiring on with VAP in 2019. She has taught and worked with a variety of vulnerable populations, including victims of assault, domestic violence, sexual assault, human trafficking, and substance abuse. VAP recently promoted Dr. Williams to Director of Educational Services. In her current role, she oversees the Summit Victim Assistance Academy which offers the comprehensive Essentials training, as well as, customized trainings for external customers and training for VAP staff. Dr. Williams is tasked with growing the SVAA while providing best practice trainings through a trauma-informed lens.

Dr. Williams holds a bachelor’s degree in Psychology, Kent State University at Stark; master’s degree in Education, Kent State University; doctoral degree in Public Health, Walden University; and is a Nationally Credentialed Victim Advocate. She also regularly participates in collaboratives focused on victimization and trauma-informed services. 


Class sizes are limited, so register early.  Classes with low registrations may be canceled.  If the class is canceled or moved, participants will be contacted via email at least 24 hours in advance.

Classes start and end on time.  To ensure a quality experience for all, please arrive at least 15 minutes prior to the class start time and find a seat.  CEU credits will be adjusted 0.25 credit hours for every 15 minutes not in attendance; adjusted certificates will be emailed to participants within 3 business days after the training.  Hard copies of certificates will be mailed upon request.

It is difficult to control room temperature to everyone's comfort level.  We suggest you dress in layers that can be adaptable to warm and cool temperatures.

For auditing purposes, arrival and departure times and signature are required on attendance sheets.