The important work the Direction Home Akron Canton Elder Rights team does is centered on the firm belief that all individuals living in long-term care facilities have the fundamental right to dignity, respect and quality care. We work tirelessly to protect the rights of older adults and individuals with disabilities through assistance with long-term care selection and transition coordination, as well as complaint investigation and consumer advocacy. With a presence in 200+ nursing homes, 140+ adult care centers and 150+ assisted living facilities, we have an in-depth understanding of the long-term care landscape and the challenges our consumers face. Elder Rights offers support with:

Nursing Home Quality Navigator

How to Contact a Long-Term Care Ombudsman

The LTCO staff is always ready to help with any question you may have. Call 800.421.7277 ext. 8201 to talk to an Ombudsman or send an email to You may a file a complaint about care and services by clicking the button below.


Not sure what kind of help you need? We're here for you. Please call the Aging and Disability Resource Center at 877.770.5558 and we will assist you with your questions. 

Make an ADRC Referral