Person-Centered Care: The Premise, the Origin and the Application

12:00 pm-1:00pm
CEUs: $25.00
No CEUs: $15.00
1.0 CEUs available for:
  • LSW/LISW/SWA (CSWMFT #: RSX069601)
  • LNHA (BELTSS: 40242-SS-22)
  • Nurses ​(via reciprocity with CSWMFT board)

Join us… as we explore the origins of ‘Person Centered Care’. Tom Kitwood & Kathleen Bredin’s work on ‘Personhood and Well-Being’ was one of the early focused theories attempting to establish a better method for delivering a social model of care for those diagnosed with dementia.

Misunderstanding and jumping to conclusions are natural reactions to the behaviors exhibited by individuals with dementia, but we’ll take a look at the philosophy behind person centered care toward changing our way of thinking and responding to states of ill-being that are often predominant when there is cognitive loss. Shifting away from the clinical model of care and moving toward one of social and psychological support can promote a sense of well-being for this unique population of people for an enhanced life experience...

A look at the characteristics of person centered care and how to apply positive people work will lay foundations for dealing with behaviors and how the experts recognize opportunities through a broader scope of observation and interpretation. Kitwood’s ‘Person Centered Care’ suggests sensitivity to what ‘all people’ need. The deep philosophy of person centered care reveals a new perspective from which caregivers can apply a multitude of concepts to enhance the quality of life for everyone involved!


  • Recognize two authors of early research on Person Centered Care
  • Define personhood with Kitwood’s concrete equation
  • List 2 reasons why problem behaviors may be merely a reflection of the attitude of the caregiver
  • Name 3 of the 5 components that are integral to a sense of well-being according to PCC

Speaker: Jeannie Flossie M.Ed, LNHA

Jeannie Flossie -- Is a licensed nurse, Nursing Home Administrator and holds a Master’s degree in Education.  As sole proprietor of Cognitive Concepts Consulting Services, she was certified in Person Centered Care/Dementia Mapping in 2002, and was qualified by the Alzheimer’s Foundation of American as an Excellence in Care Specialist in 2007.  She has been providing training and consultation for medical professionals, at every level, for over 30 years; and her scope of expertise includes multiple facets of education, family and caregiver dynamics and intervention. 

Jeannie has been an invited guest speaker at National, State and local levels and presented her work on ‘Alzheimer’s type dementia’ at the International Alzheimer’s Convention in Washington, D.C.

She has served the citizens of Ohio as Vice President of the Ohio Board of Nursing and as a public speaker she brings research, reality, and first-hand experience, to the front of the class.



Class sizes are limited, so register early.  Classes with low registrations may be canceled.  If the class is canceled or moved, participants will be contacted via email at least 24 hours in advance.

Classes start and end on time.  To ensure a quality experience for all, please arrive at least 15 minutes prior to the class start time and find a seat.  CEU credits will be adjusted 0.25 credit hours for every 15 minutes not in attendance; adjusted certificates will be emailed to participants within 3 business days after the training.  Hard copies of certificates will be mailed upon request.

It is difficult to control room temperature to everyone's comfort level.  We suggest you dress in layers that can be adaptable to warm and cool temperatures.

For auditing purposes, arrival and departure times and signature are required on attendance sheets.