Professional Enhancement: Creating Impressions that Matter 

9:00 AM - 12:15 PM
$45.00
3.0 CEUs

  • LPC/LPCC (CSWMFT #: RCX031303)
  • Nurses (via reciprocity with the CSWMFT board)
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Impressions matter.  They affect the way clients, patients, and colleagues perceive us, as well as our ability to build strong, supportive relationships.  Identify factors  that may be undermining your communication/impression success. Recognize your professional strengths and  contributions, and learn how to skillfully communicate workplace intentions and goals.  

Objectives:

  • Assess and inventory skills and strengths as a healthcare professional/social service provider
  • Evaluate different approaches, behaviors, and language, and how they impact client/patient care and communication
  • Define image. Learn how our image impacts our ability to build client/patient relationships. Explore how it affects client/patient needs and the wellbeing of the workplace

About the Speaker:  Andrea (Andie) Peck

Andrea (Andie) is a trainer, facilitator, speaker and communication coach-- certified in Myers Briggs and Emotional Intelligence (EQi.2.0).  She supports and inspires groups and individuals to elevate their communication I.Q.  Andrea has trained staff and professionals at local hospitals and Universities, various associations and nonprofits, as well as small business and at Corporate College.    

By asking the important questions and sharing resources,  she helps clients to dig deep and gain a renewed sense of themselves-- whether their focus is creative problem-solving, building relationships, navigating differences, or expressing their best self. As a result, they are more aware-- of themselves and others, able to clarify their purpose and goals, and recognize the value of being a skilled, competent communicator.

Andrea is author of: "Journaling: Discovering Ourselves through Acts of Creation," and a booklet: "Professional Image Enhancement: 49 Tips for Achieving Job Satisfaction and Success."

REGISTRATION & CANCELLATION INFORMATION:

​Class sizes are limited, so register early.  Classes with low registrations may be canceled.  If the class is canceled or moved, participants will be contacted via email at least 24 hours in advance.

Classes start and end on time.  To ensure a quality experience for all, please arrive at least 15 minutes prior to the class start time and find a seat.  CEU credits will be adjusted 0.25 credit hours for every 15 minutes not in attendance; adjusted certificates will be emailed to participants within 3 business days after the training.  Hard copies of certificates will be mailed upon request.

It is difficult to control room temperature to everyone's comfort level.  We suggest you dress in layers that can be adaptable to warm and cool temperatures.

For auditing purposes, arrival and departure times and signature are required on attendance sheets.